FAQs

We prefer you schedule your pickup by 1:00 pm the day of your pickup. This allows enough time for the drivers to plan their routes for the day. Check bubble pickup time availability in your area.

You do not. You can leave your bag of laundry outside your home by the door. You can also leave your items with your doorman.

Los Angeles, CA 

Chicago, IL

San Francisco, CA (coming soon)

Boston (coming soon)

Check bubble pickup time availability in your area.>

We’ve put in place text reminder tools to help make sure you don’t forget. however, if you do forget to leave your laundry out we do reserve the right to charge a $25.00 missed pickup fee to cover costs. 

None whatsoever. You can cancel or  suspend your account at any time. 

That depends on your neighborhood. We make every effort to build our routes to make sure you have a consistent and convenient pickup/drop-off time. Check bubble pickup time availability in your area.

No worries, we understand if you need to cancel! Just email info@laundrybubble.com and let us know you need to cancel or reschedule. 

Our goal is to provide valuable and timely service to all of our customers and partners. Therefore, you can cancel the time of a pickup/reschedule up to 60 minutes before the requested pickup time.

If you cancel a pickup less than 60 minutes before your requested time, rescheduled a delivery after the designated time for change, or if our partners cannot deliver or pickup an order because you or your designee failed to appear, or incorrect pickup/delivery address in your account, we may charge a cancellation fee in a reasonable amount (currently set at $25.00).

Phone: (424) 272-6063 

Email: info@laundrybubble.com

Bubble is the solution to your laundry needs. We provide Dry Cleaning, Laundry and Hang Dry services with 100% free pickup and delivery. 

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You can expect your laundry to be returned the very next day after we pick it up.

We use Tide or Downy. You can also select Hypoallergenic detergent in your Bubble account.

Hypoallergeinc detergent

No. One price for everything. $1.85/lb

Yes, our minimum order for Wash and Fold is $40. 

We accept orders under the $40 minimum but those orders will be subject to $40 minimum.

There are no pickup or delivery fees. We will pickup and deliver your items 100% free. 

We cannot accept items that have been contaminated with:

– Bodily fluids from a human or pet
– Excessive pet hair
– Moisture if the item is still wet or damp
– Mildew
– Bedbugs
– Poison ivy or poison oak oils
– Hazardous chemical residue

We cannot accept these items because they may pose a risk to the safety of our employees and/or they may pose a risk to the items of other customers cleaned in the same facility.

Yes, but please keep in mind that since we have a next day turnaround time, some clothes will be still damp.

Covid-19

Contactless Pickup and Delivery available.

Contact-free solutions

Don’t want to be part of any unnecessary interactions during the pandemic? Don’t worry, we’ve got you covered! We offer contact-less delivery and pick-up. With secured digital payments to finalize the order, we’ll pick-up and deliver your clothes to a place of your choosing.

Real Time Updates

There’s nothing more frustrating than not knowing when your order will arrive. This is why we let you select the pickup and delivery times. We make sure that you’re always in the loop. We notify you of your order’s progress so you can track your clothes when they’re on their way back to your address.

Safety first

With the pandemic pushing everyone indoors, we understand that the community is vulnerable to new challenges. In such times of crisis, it is easy to lose focus but we are dedicated to maintaining our quality services while adhering to all guidelines provided by the CDC and WHO.

© 2023 LaundryBubble, Inc. All Rights Reserved.